How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.
You can also check your order status anytime through your account.

When will my order ship?

Orders are processed within 1–2 business days.
During launches or holidays, processing may take slightly longer — thank you for your patience.

Do you offer international shipping?

Not currently, but we are considering international shipping in the near future!

Can I change or cancel my order?

If your order hasn’t shipped yet, we’re happy to help modify or cancel it.
Please contact us as soon as possible at safone.us@gmail.com

My package arrived damaged. What should I do?

We’re sorry about that.
Please email us with your order number and a photo, and we’ll make it right immediately.